Returns & Refunds

Choosing your print

Each photographic print is made to order, so please take care when selecting your image and size. Available sizes vary between photographs and are listed on each individual product page.

Damaged, faulty or incorrect orders

I take care to ensure every print is checked and packaged securely before dispatch. However, if your order arrives damaged, faulty or is not what you ordered, please get in touch as soon as possible.

Include your order number and photographs showing the issue so I can help resolve it.

Depending on the circumstances, you may be entitled to a repair, replacement or refund under Australian Consumer Law.

Change of mind

As prints are produced to order, I do not offer returns or refunds for change-of-mind purchases.

This policy does not affect your rights under Australian Consumer Law.

Get in touch

If there is a problem with your order, please contact me through the Contact page so we can work towards a resolution.